When to use open ended questions in your survey | TemboStatus

The benefits and drawbacks.

When thinking about conducting an engagement survey, one thing to consider is whether or not to include open-ended items. Open-ended items are questions that ask employees to provide written responses rather than choose from a list or respond to a scale. When considering open-ended items, you need to weigh the relative pros and cons to decide whether they are right for you and your situation.

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